Careers
|
About Us
News Reviews
|
Customer Service
Contact Us

Customer Service

About Ancaster

At Ancaster, our customers are our number one priority. We strive at all times, across all our products and services, to deliver matchless levels of customer care, dedicated to meeting your needs and requirements each and every time. Whether you’re buying a car, calling in for a service, or are looking to make an important business decision, Ancaster is built on the notions of ease of use, quality and reliability.

Of course, the first step to delivering that legendary customer service is communication, and our people are as important to us as you are. That’s why, at each and every one of our locations across London and the Home Counties, you’ll find friendly, knowledgeable advisors on hand to help find the perfect solution for you no matter what that entails.

Expert Specialists On Hand To Help

Our specialists are experts, not only in their field, but in helping our customers as well. From sitting down and discussing your circumstances, to offering help and advice, guiding you through the purchasing or booking process, or resolving problems, queries or complaints that may have arisen, we’re certain we can ensure you leave our dealerships with a smile.

About Ancaster

Family Business Values

Having been established in 1949, we have grown from a small family business into a truly expansive name in the South of England. It has always, however, remained vitally important to us as a company that we retain our very personal approach to service, and we’re proud to have delivered for our customers time and time again.

Get In Touch Today

Whether you have a question, wish to make an enquiry, are looking to chat with a specialist or have a complaint to make, do not hesitate to give us a call today and a member of our team will work to find the best solution or resolve any matter, efficiently and effectively for you.

Your Experience Is Of The Utmost Importance To Us, So Let's Talk Today.

Email Us 020 8331 6470 

 

Or write to us: Customer Services, Ancaster, 61 Croydon Road, Penge, London, SE20 7TF

We value customer feedback

My experience at Ancaster Nissan Shepperton was positive because good deals

I'd recommend Ancaster Nissan Bromley to a friend because the salesman was extremely knowledgeable and wasn't pushy. I was very impressed with the efficiency of the dealership.

Ancaster Nissan Bromley were great because the level of service was overall pretty good, Quite disappointed that the promised MOT was not present and the previous owner was a smoker, which after the valeting smell wore off, the smell of smoke was & is evident in the vehicle. I have had to return the vehicle for new MOT and Air-con bomb to put through system. Feel really quite let down by this. If I had realized this vehicle was previously owned by a smoker, I would not have purchased it

My experience at Ancaster Nissan Eltham was positive because of the hospitality / of staff; honesty; dedication & humility & cleanthyness of their environment.

Ancaster Nissan South Croydon were fantastic because they listened to my needs, answered all my questions and have supported my transition to elecric car driving.

I had a great experience at Ancaster Fiat Dartford because saw the car on line at Ancaster website and the car was for sale at Dartford so I rang up about it. It is a bit far to travel I would recommend one nearer

Ancaster Nissan Bromley were great because staff are friendly and very welcoming

Ancaster Nissan Slough were fantastic because Kieron and Lenny were amazing. Every interaction with them was personable, polite and they did everything they could to get a deal to suite our needs. From first visit to our last they were fantastic and I would be surprised if I were to go elsewhere for future purchases because of them. A credit to the company and to the particular depot.

The staff at Ancaster Hyundai Croydon were good because I wanted to test drive a car, prior to purchase and William Miller worked hard to fit it in, around my tight schedule. Pleasant and genuine salesperson.

I'd endorse Ancaster Nissan Bromley becauseSALESMAN CHRIS COOK VERY PROFESSIONAL PLEASANT AND KNOWLEDGABLE GOOD SERVICE AS ALWAYS

Ancaster Nissan Penge were fantastic because I did not think I would drive away with a car. The Sales person Alan was professional, efficient and approachable. I have, had a smile on my face ever since I bought my new car.

I'd suggest Ancaster Fiat Catford to a friend because our experience of the sales team is that they are a fair and trustworthy group of individuals who want to give their customers the best deal possible. I'd definitely go back again.

My experience at Ancaster Nissan Shepperton was cracking because it’s my local dealer and have had only good experiences in the past. Would recommend them.

I'd suggest Ancaster Nissan Shepperton to a friend because THE PERSONAL CUSTOMER SERVICE IS SO GOOD

My experience at Ancaster Nissan Penge was memorable because Showed me all about the car

I'd recommend Ancaster Fiat Catford to anyone because although at first it looked like Ancaster would not be able to obtain the car for me at the right price and I would end up going elsewhere,Anita carried on politely showing me the car, taking me for a test drive and over the next day secured a car at the right price. She actually showed some professionalism, and I felt I was valued as a customer.

The experience at Ancaster Nissan Eltham was fantastic because from start to finish I was treated like an individual, not as just another customer.The sales man was extremely helpful and an excellent ambassador for Ancastor. The vehicle was PDI to a very high standard. I would highly recommend your garage to friends and family. Thank you and keep up the great service.

Ancaster Hyundai Croydon were friendly

The experience at Ancaster Nissan South Croydon was great because They are friendly Cooperative

I'd recommend Ancaster Nissan Shepperton because they have a friendly and knowledgeable people to deal with enquiries.

Ancaster Nissan Bromley were fantastic because Had a number of new cars from Ancaster over the years build quality good, reliable with ongoing service excellent, professional customer service throughout the time I've had the cars gives me great confidence

Ancaster Nissan Bromley staff were good because they are professionals

I'd recommend Ancaster Nissan Slough to anyone because of my personal experiences.

The staff at Ancaster Fiat Catford were good because of Anita she is amazing and goes above and beyond for you always makes you feel welcome and is just a great all round person they should feel extremely lucky to have her as part of their team.

I'd endorse Ancaster Fiat Catford because they were honest and appreciated honesty in return.

I'd definitely recommend Ancaster Fiat Dartford because the sales team are extremely helpfu, knowledgeablel and dedicated to customer care and satisfaction.

Ancaster Nissan Slough were fantastic because very professional and made the whole prosese of getting the car very simple and easy

I'd recommend Ancaster Hyundai Croydon because of the friendly vibe and spacious feel. The staff were patient and knowledgeable. We felt very relaxed with the atmosphere. Also its child friendly for families.

The staff at Ancaster Nissan Bromley were good because they are totally professional, listen to your request and try hard to fulfill it in every way.

Ancaster Nissan South Croydon were great because of friendly service.

Ancaster Nissan
Home Used Cars New Cars Offers
Ancaster Hyundai
Home Used Cars New Cars Offers
Ancaster Fiat
Home Used Cars New Cars Offers
Ancaster Jeep
Home Used Cars New Cars Offers
Ancaster Alfa Romeo
Home Used Cars New Cars Offers
Ancaster Abarth
Home Used Cars New Cars Offers

New Cars

Used Cars

Quick Links

Useful Links