At Ancaster, our customers are our number one priority. We strive at all times, across all our products and services, to deliver matchless levels of customer care, dedicated to meeting your needs and requirements each and every time. Whether you’re buying a car, calling in for a service, or are looking to make an important business decision, Ancaster is built on the notions of ease of use, quality and reliability.
Of course, the first step to delivering that legendary customer service is communication, and our people are as important to us as you are. That’s why, at each and every one of our locations across London and the Home Counties, you’ll find friendly, knowledgeable advisors on hand to help find the perfect solution for you no matter what that entails.
Whilst we want to keep our customers mobile, we must also keep our colleagues, customers and suppliers safe and with this in mind we have made the decision to close our service centres from 5:30pm on Tuesday 31st March until further notice.
Our showrooms will also remain closed until further notice.
We would like to take this opportunity to thank you for your ongoing custom, your understanding at this time and also to wish you and your family well.
Stay safe, stay at home and we look forward to seeing you in the near future.
New Rules On MOT Testing
To further help prevent the spread of coronavirus, The Department for Transport have announced that any cars and vans due for an MOT from 30th March 2020 will have their MOT extended by 6 months.
However, vehicles must be kept in a roadworthy condition and drivers can be prosecuted if they drive an unsafe vehicle.
You do not need to do anything to extend your vehicle’s MOT expiry date if it’s on or after 30 March 2020.
Your vehicle will be automatically given a 6-month MOT exemption.
This will extend your current MOT expiry date by 6 months.
Example: If your vehicle’s MOT was due to expire on 3 April 2020, this will automatically be extended to 3 October 2020. You will need to get your MOT by this date.
This will allow vehicle owners to continue to be able to get to work where this absolutely cannot be done from home or do essential shopping.
You will still be able to tax your vehicle online as normal during this period.
Please continue to visit our website for further updates and contact information for all of our dealerships. Our Customer Service team can be contacted at
here
Thank you for your continued support and thank you to our colleagues who are all working incredibly hard to ensure we can continue to serve our customers well in these unprecedented times.