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Customer Service

At Ancaster, our customers are our number one priority. We strive at all times, across all our products and services, to deliver matchless levels of customer care, dedicated to meeting your needs and requirements each and every time. Whether you’re buying a car, calling in for a service, or are looking to make an important business decision, Ancaster is built on the notions of ease of use, quality and reliability.

Of course, the first step to delivering that legendary customer service is communication, and our people are important to us as you are. That’s why, at each and every one of our locations across London and the Home Counties, you’ll find friendly, knowledgeable advisors on hand to help find the perfect solution for you no matter what that entails.

Expert Specialists On Hand To Help

Our specialists are experts, not only in their field, but in helping our customers as well. From sitting down and discussing your circumstances, to offering help and advice, guiding you through the purchasing or booking process, or resolving problems, queries or complaints that may have arisen, we’re certain we can ensure you leave our dealerships with a smile.

Family Business Values

Having been established in 1949, we have grown from a small family business into a truly expansive name in the South of England. It has always, however, remained vitally important to us as a company that we retain our very personal approach to service, and we’re proud to have delivered for our customers time and time again.

Get In Touch Today

Whether you have a question, wish to make an enquiry, are looking to chat with a specialist or have a complaint to make, do not hesitate to give us a call today and a member of our team will work to find the best solution or resolve any matter, efficiently and effectively for you.

Your experience is of the utmost importance to us, so let’s talk today.

Email Us 020 8331 6470 Or write to us: Customer Services, Ancaster, 61 Croydon Road, Penge, London, SE20 7TF
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What our Customers are saying

Ancaster Nissan Penge were great because ,they have been an established Nissan dealer for a long time and reputation goes a long way/

Mr William Mullan | 17th October 2018

Ancaster Nissan Penge

I was pleased with Ancaster Fiat Catford and would recommend them because they are friendly and even when my car comes in for service or work doing they always keep me posted and I even speak to the technician which is a great help because he gets to know about my issues and he can assist appropriately

Miss Mary Andretta | 17th October 2018

Ancaster Fiat Catford

I'd definitely recommend Ancaster Nissan Eltham because of their friendly and professional environment

Mr M | 17th October 2018

Ancaster Nissan Eltham

I'd suggest Ancaster Nissan Bromley to a friend because the sales team were friendly,very informative ,patient and did all they could to find the right car for my daughter without over pushy sales that would make you feel pressured in to buying

Mrs Nicola Mulhern | 16th October 2018

Ancaster Nissan Bromley

I had a great experience at Ancaster Nissan Bromley because the customer service was great. The taxi home and back to the dealership was a nice touch

Mrs M Ojelade | 16th October 2018

Ancaster Nissan Bromley

I'd definitely recommend Ancaster Nissan Penge because they are very efficient and staff are very friendly. The sales executive that dealt with my enquires and finding me the car I wanted was James Howard and he was fantastic! Covered everything that I need to know to make my decision to purchase. Would definitely recommend!

Miss R | 16th October 2018

Ancaster Nissan Penge

I was happy with the service at Ancaster Nissan Eltham because I found all the people very easy to talk to & very accommodating & helpful

Miss Kim James | 16th October 2018

Ancaster Nissan Eltham

The staff at Ancaster Nissan Eltham were good because they were very helpful,especially Sanjeet who handled my problem after I was supposed to meet Christopher,who was double booked.

Miss Michelle Mathew | 16th October 2018

Ancaster Nissan Eltham

I was happy with the service at Ancaster Nissan South Croydon because the sales staff were friendly, honest and accommodating.

Mr Shabbir Dungarwalla | 16th October 2018

Ancaster Nissan South Croydon

I was pleased with Ancaster Nissan Slough and would recommend them because extremely friendly not pushy at all. I’m only 24 and didn’t feel pressured at all and explained everything so I would understand. Listen to what I wanted and not pushed me into anything that I didn’t want.

Miss Stacey Curl | 16th October 2018

Ancaster Nissan Slough

My experience at Ancaster Nissan South Croydon was good because all the staff are friendly and very helpful.

Miss Lauren Girvan | 16th October 2018

Ancaster Nissan South Croydon

I'd recommend Ancaster Nissan Eltham to a friend because Elissa Appleby-Mason demonstrated great product knowledge, listened and then answered with thought and clarity all whilst my children climbed on her desk and wanted to tell her about their day at the farm!

Mrs Sam Elliott | 16th October 2018

Ancaster Nissan Eltham

I'd definitely recommend Ancaster Nissan South Croydon because they are always willing to help, give you the best deal, explain everything so detailed & nothing is ever a hardship. Fantastic service. Great team

Ms Angela Knights | 16th October 2018

Ancaster Nissan South Croydon

Ancaster Nissan Bromley were helpful because they assisted with my enquires and advice according with my badget . After my visit I received a friendly call from the sales representative:)

Miss Karen Forero | 16th October 2018

Ancaster Nissan Bromley

The experience at Ancaster Nissan Eltham was great because Desmond Gustave has so much experience in what he does. Very friendly and accommodating, he never feels bothered.

Mr Olawale Oyeneye | 16th October 2018

Ancaster Nissan Eltham

I'd recommend Ancaster Nissan Eltham because the staff are friendly , very helpful and nothing is a bother, excellent service

Mr Kevin Bint | 16th October 2018

Ancaster Nissan Eltham

Ancaster Nissan Eltham were great because jonothan was very helpful and done all he could to assist although unfortunatley we didnt progress to a sale this time

Mrs Kim Rich | 16th October 2018

Ancaster Nissan Eltham

I was happy with the service at Ancaster Nissan Bromley because the sales person that attended to me was quite helpful, supportive and very professional

Mrs Joyce Eribo | 16th October 2018

Ancaster Nissan Bromley

Ancaster Nissan Slough staff were good because of the personal treatment. After my initial enquiry on the telephone Keiron sumner sent me a very helpful video introducing himself and some of the cars they had to offer. We made an appointment with him and ended up buying one. Very professional showroom. Great coffee

Mrs Lorraine Evans | 16th October 2018

Ancaster Nissan Slough

I'd suggest Ancaster Fiat Catford to a friend because of the good service I received.

Mrs Jacqueline Bonnaud | 12th October 2018

Ancaster Fiat Catford

My experience at Ancaster Nissan Eltham was cracking because my Sales Adviser Elissa was very helpful and efficient in her job. Unlike other dealers, Elissa was very thorough, clear and concise. No pushy sales pitch were forced upon us. Would definitely recommend any potential buyers to make an appointment with Elissa.

Miss J | 8th October 2018

Ancaster Nissan Eltham

Ancaster Fiat Dartford were great because great staff made everything very easy

Mrs Sandra Routledge | 6th October 2018

Ancaster Fiat Dartford

Ancaster Nissan Bromley were fantastic because they were incredibly friendly and I did not feel any pressure to buy like you do with some other dealerships, which incouraged me more to purchase one of there cars, they were incredibly professional and helpful I am very happy with my purchase. I would recommend them to many friends.

Mr Leigh Reynolds | 6th October 2018

Ancaster Nissan Bromley

I was pleased with Ancaster Nissan Bromley and would recommend them because They were Friendly professional I got the car I wanted with a good trade in price for my old car. The test drive was long so I had a real feel for the car

Mrs Kathy Bullock | 4th October 2018

Ancaster Nissan Bromley

Ancaster Nissan South Croydon were great because they are very friendly and helpful.

Miss Sarah Farley | 4th October 2018

Ancaster Nissan South Croydon

Ancaster Nissan Bromley were great because my sales advisor was called Leonardo V. He was so attentive and friendly he helped me so much when I could not get the finance I wanted he didn’t give up as I wanted a yellow car he managed to find a Nissan Juke with yellow interior, which is literally my dream car I can’t thank him anymore his customer service skills is 100% on point I couldn’t ask for more I won’t ever forget my experience with him he made me smile all the time. I would definitely recommend Ancaster Bromley to everyone I know and strangers!

Miss Jacqueline Evans | 4th October 2018

Ancaster Nissan Bromley

Ancaster Nissan South Croydon were great because the Service manager is fantastic and always dealt with my queries.

Miss Lauren Girvan | 4th October 2018

Ancaster Nissan South Croydon

The staff at Ancaster Fiat Dartford were good because they made us welcome, explained everything in detail, were down to earth and not pushy. Completely happy with the custom.

Mrs Angela Halstead | 3rd October 2018

Ancaster Fiat Dartford

My experience at Ancaster Nissan Slough was excellent. Staff are friendly, polite and knowledgeable. There is no pressure to buy and they listen to what your criteria are and try to meet them.

Mr Stuart C | 3rd October 2018

Ancaster Nissan Slough

I'd recommend Ancaster Nissan Bromley because great cars and great customer service.

Mr Paul Harcourt | 3rd October 2018

Ancaster Nissan Bromley

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Our Locations

As one of the largest and longest established dealer groups in the South East, Ancaster offer great deals on used cars, new cars, car servicing and motability cars in 13 dealerships at 9 different locations of modern, fully equipped, dealerships in Bromley, Catford, Croydon, Dartford, Penge, Shepperton, Slough and Welling. Find your nearest dealership by entering your postcode below.

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