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Customer Service

At Ancaster, our customers are our number one priority. We strive at all times, across all our products and services, to deliver matchless levels of customer care, dedicated to meeting your needs and requirements each and every time. Whether you’re buying a car, calling in for a service, or are looking to make an important business decision, Ancaster is built on the notions of ease of use, quality and reliability.

Of course, the first step to delivering that legendary customer service is communication, and our people are important to us as you are. That’s why, at each and every one of our locations across London and the Home Counties, you’ll find friendly, knowledgeable advisors on hand to help find the perfect solution for you no matter what that entails.

Expert Specialists On Hand To Help

Our specialists are experts, not only in their field, but in helping our customers as well. From sitting down and discussing your circumstances, to offering help and advice, guiding you through the purchasing or booking process, or resolving problems, queries or complaints that may have arisen, we’re certain we can ensure you leave our dealerships with a smile.

Family Business Values

Having been established in 1949, we have grown from a small family business into a truly expansive name in the South of England. It has always, however, remained vitally important to us as a company that we retain our very personal approach to service, and we’re proud to have delivered for our customers time and time again.

Get In Touch Today

Whether you have a question, wish to make an enquiry, are looking to chat with a specialist or have a complaint to make, do not hesitate to give us a call today and a member of our team will work to find the best solution or resolve any matter, efficiently and effectively for you.

Your experience is of the utmost importance to us, so let’s talk today.

Email Us 020 8331 6470 Or write to us: Customer Services, Ancaster, 61 Croydon Road, Penge, London, SE20 7TF
Valuation

What our Customers are saying

Ancaster Nissan South Croydon staff were helpful and friendly.

Mrs Tina Lorimer | 11th June 2019

Ancaster Nissan South Croydon

The experience at Ancaster Nissan Shepperton was great because it was clear, understanding of my needs.

Mr Wayne Vincent | 10th June 2019

Ancaster Nissan Shepperton

The experience at Ancaster Fiat Catford was fantastic because the staff were so helpful and knowledgeable.

Mrs Yasmin Winstanley | 10th June 2019

Ancaster Fiat Catford

I'd recommend Ancaster Nissan Penge to a friend because even though I had an issue with the Vehicle after purchase the after sales support was great and did everything possible to resolve the issue.

Mrs McGuire | 10th June 2019

Ancaster Nissan Penge

The experience at Ancaster Nissan Shepperton was good because i was looked after very well and ever thing was explained to me.

Mrs S | 8th June 2019

Ancaster Nissan Shepperton

Ancaster Nissan Shepperton were great because they are very helpful, informative and friendly.

Miss Julie Seaward | 5th June 2019

Ancaster Nissan Shepperton

I'd definitely recommend Ancaster Nissan Eltham because I was made to feel valued and the staff were outstanding, my daughter purchased a new Juke in March also. I must mention the manager Richard. So so helpful. Nothing was too much trouble

Mr Paul Sloan | 5th June 2019

Ancaster Nissan Eltham

Ancaster Nissan South Croydon were great because they were quick in processing all the details necessary for me to drive away in a new car the following weekend.

Mr Frost | 5th June 2019

Ancaster Nissan South Croydon

The experience at Ancaster Nissan Penge was fantastic because I felt valued and there was a personal touch that reassured me and the good customer service

Mr Noel Usuanlele | 4th June 2019

Ancaster Nissan Penge

Ancaster Nissan Bromley were great because Damion was attentive to detail, had the product ready for us to test drive even though we were early and worked with us to help us get what we wanted as apposed to trying to sell us something we didn't want - an experience we had with another car dealer. The car was ready for us to collect on handover and he spent time showing us how everything worked. I would be more than happy to go back and buy another car in the future.

Mrs Susan McAleer | 4th June 2019

Ancaster Nissan Bromley

I was happy with the service at Ancaster Nissan Shepperton because they understood my needs and have proved to be completely trustworthy over time.

Mr Brian Plaskow | 4th June 2019

Ancaster Nissan Shepperton

My experience at Ancaster Nissan Shepperton was memorable because the car I visited the garage for had been sold online so they spent a lot of time looking for a similar car which match my criteria closely.

Mrs Emma Saxby | 4th June 2019

Ancaster Nissan Shepperton

My experience at Ancaster Nissan Bromley was memorable because the staff were very pleasant and were happy to answer any questions regarding all aspects of the sale.

Mr C | 4th June 2019

Ancaster Nissan Bromley

Ancaster Jeep Dartford were helpful but had few issues that could have been explained better.

Mr Robin Parker | 4th June 2019

Ancaster Jeep Dartford

The staff at Ancaster Nissan South Croydon were good because John had explained everything very clearly step by step until I fully understood everything

Miss Megan O'Harney | 4th June 2019

Ancaster Nissan South Croydon

Ancaster Nissan Shepperton were great because Alex Clark was a true professional throughout the whole sales process.

Mr Keith Clark | 4th June 2019

Ancaster Nissan Shepperton

I'd recommend Ancaster Nissan Eltham to a friend because of the great choice of vehicles & presentation, friendly & knowledgeable staff & allowing me to browse without interference so it was my choice not a pushy sales person. Thanks Terry & team.

Miss Deborah Holland | 20th May 2019

Ancaster Nissan Eltham

I'd suggest Ancaster Nissan Bromley to a friend because I had a great experience and the sales person was very good.

Ms O | 18th May 2019

Ancaster Nissan Bromley

I'd recommend Ancaster Nissan Bromley because their service/sales people and helpfulness was beyond my expectation. Nothing was too much for them. I went for a used Micra, found one with the help of Damien, then I cheekily asked if they had one in burnt orange, and within 20 minutes they found me one. Now how’s that for service - and with a smile. THANK YOU THANK YOU THANK YOU.

Mrs Janet Hyde | 18th May 2019

Ancaster Nissan Bromley

The experience at Ancaster Hyundai Croydon was great because they were fair and reasonable and were very nice people to deal with.

Miss Beneeta Patel | 17th May 2019

Ancaster Hyundai Croydon

I had a great experience at Ancaster Nissan Penge because from start to finish everything done was very professional, did everything when they said and I am extremely happy with the car.

Mr Graham Hutton | 16th May 2019

Ancaster Nissan Penge

My experience at Ancaster Nissan Shepperton was positive because they went out of their way to help find a car to suit my needs. Everything was well explained in a very friendly & professional manner.

Mrs W | 15th May 2019

Ancaster Nissan Shepperton

I'd recommend Ancaster Nissan Eltham to a friend because I was well taking care off

Mrs Arlette Kouassi | 14th May 2019

Ancaster Nissan Eltham

The experience at Ancaster Nissan Penge was fantastic because from start to finish was perfect.....the salesman Alan could not of been more helpful extremely friendly & welcoming nothing was a problem! Martin assisted me through the finance process making sure I understood everything. I am absolutely delighted with my car and am one very happy customer!!! Could not fault Ancaster Nissan Penge!!!

Ms Lucy Collins-Pleass | 14th May 2019

Ancaster Nissan Penge

My experience at Ancaster Fiat Dartford was positive because it was very professionally dealt with.

Miss C | 14th May 2019

Ancaster Fiat Dartford

I was happy with the service at Ancaster Nissan Penge because Ola my salesman found what I was looking for.

Mrs H | 14th May 2019

Ancaster Nissan Penge

The experience at Ancaster Hyundai Croydon was good because I liked the atmosphere and the staff were polite and efficient and helped me to purchase the car I was interested in

Mrs Sarah Psaila | 14th May 2019

Ancaster Hyundai Croydon

Ancaster Nissan Bromley were really helpful and I'd recommend them because we knew what we wanted and all the questions were answered without hesitation . The experience of buying a new car was fantastic from start to finish.

Mr Jason Hodge | 14th May 2019

Ancaster Nissan Bromley

Ancaster Hyundai Croydon were great because they were not pushy sales people and did everything to complete a purchase to meet my needs

Mr John Carnt | 13th May 2019

Ancaster Hyundai Croydon

The experience at Ancaster Nissan South Croydon was good because the sales person was very professional. He made it very easy to understand and made every effort to ensure that I make the right choice by guiding me through the list of the different models and their prices. Thank you

Mrs Olivia Leanson | 13th May 2019

Ancaster Nissan South Croydon

View all testimonials

Our Locations

As one of the largest and longest established dealer groups in the South East, Ancaster offer great deals on used cars, new cars, car servicing and motability cars in 13 dealerships at 9 different locations of modern, fully equipped, dealerships in Bromley, Catford, Croydon, Dartford, Penge, Shepperton, Slough and Welling. Find your nearest dealership by entering your postcode below.

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