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Customer Service

At Ancaster, our customers are our number one priority. We strive at all times, across all our products and services, to deliver matchless levels of customer care, dedicated to meeting your needs and requirements each and every time. Whether you’re buying a car, calling in for a service, or are looking to make an important business decision, Ancaster is built on the notions of ease of use, quality and reliability.

Of course, the first step to delivering that legendary customer service is communication, and our people are important to us as you are. That’s why, at each and every one of our locations across London and the Home Counties, you’ll find friendly, knowledgeable advisors on hand to help find the perfect solution for you no matter what that entails.

Expert Specialists On Hand To Help

Our specialists are experts, not only in their field, but in helping our customers as well. From sitting down and discussing your circumstances, to offering help and advice, guiding you through the purchasing or booking process, or resolving problems, queries or complaints that may have arisen, we’re certain we can ensure you leave our dealerships with a smile.

Family Business Values

Having been established in 1949, we have grown from a small family business into a truly expansive name in the South of England. It has always, however, remained vitally important to us as a company that we retain our very personal approach to service, and we’re proud to have delivered for our customers time and time again.

Get In Touch Today

Whether you have a question, wish to make an enquiry, are looking to chat with a specialist or have a complaint to make, do not hesitate to give us a call today and a member of our team will work to find the best solution or resolve any matter, efficiently and effectively for you.

Your experience is of the utmost importance to us, so let’s talk today.

Email Us 020 8331 6470 Or write to us: Customer Services, Ancaster, 61 Croydon Road, Penge, London, SE20 7TF
Valuation

What our Customers are saying

I'd recommend Ancaster Hyundai Croydon because of the friendly vibe and spacious feel. The staff were patient and knowledgeable. We felt very relaxed with the atmosphere. Also its child friendly for families.

Mr Rye | 11th October 2019

Ancaster Hyundai Croydon

The staff at Ancaster Nissan Bromley were good because they are totally professional, listen to your request and try hard to fulfill it in every way.

Miss Loist Robinson | 8th October 2019

Ancaster Nissan Bromley

Ancaster Nissan South Croydon were great because of friendly service.

Mr Raja Habib | 5th October 2019

Ancaster Nissan South Croydon

The experience at Ancaster Nissan South Croydon was great because i got the car i wanted and the salesperson was very helpful

Mrs Anne Grant | 5th October 2019

Ancaster Nissan South Croydon

I'd suggest Ancaster Nissan Slough to a friend because the service was excellent

Mrs Pope | 5th October 2019

Ancaster Nissan Slough

Ancaster Nissan Shepperton are our local Nissan dealer and have top quality cars and I have bought my last two from them. I will be back again at sometime in the future.

Mr Ronald Bathurst | 3rd October 2019

Ancaster Nissan Shepperton

Great service all round but unfortunately some promises made at time of Negociation were not honoured. Saying yes yes yes to things and “I’ll speak to my manager” without any follow up wasn’t given. After purchase I was informed that these “sweeteners” were not honoured. A little frustrating and a sour note following an otherwise great experience.

Mr Michael Bond | 3rd October 2019

Ancaster Nissan Penge

I had a great experience at Ancaster Nissan Bromley because the sales person Nathan was warm and welcoming and had a great experience. I enjoyed a Nice cup of hot chocolate too!

Miss Gertrude Bwona | 2nd October 2019

Ancaster Nissan Bromley

My experience at Ancaster Hyundai Croydon was cracking because the staff were very helpful and we got to a deal we were satisfied with.

Mr G | 2nd October 2019

Ancaster Hyundai Croydon

The experience at Ancaster Nissan Shepperton was good because the whole experience was pleasant from start to finish. Staff are friendly, knowledgeable and professional.

Mr Clive Cheney | 2nd October 2019

Ancaster Nissan Shepperton

Ancaster Nissan South Croydon were helpful because they talked everything though with us and were very happy with our car.

Mrs Susan Moult | 2nd October 2019

Ancaster Nissan South Croydon

I would recommend Ancaster Nissan Shepperton to friends and family because of the service I s second to none.

Mr Andrew Bailey | 2nd October 2019

Ancaster Nissan Shepperton

I was pleased with Ancaster Nissan Shepperton and would recommend them because there friendliness and professionalism was outstanding Our sales person David went out of his way to give that extra thought to what we wanted and found us an amazing car which we love

Mrs Margaret Dean | 2nd October 2019

Ancaster Nissan Shepperton

My experience at Ancaster Nissan Penge was cracking because of efficient, knowledgeable and friendly service

Mr M | 2nd October 2019

Ancaster Nissan Penge

Ancaster Nissan Shepperton were great because they took the time to work with me to get the best car for my needs and helped me with finance. A really positive experience from David Taylor and Syed. Thank you

Mrs Sarah Mangan | 2nd October 2019

Ancaster Nissan Shepperton

The experience at Ancaster Fiat Dartford was great because I found the sales man not to be pushy and he had a great rapport with teenagers as I was buying my first car I was warned about pushy salesman and obviously knowing nothing much about cars I took my Mum for support - my Mum said the experience was much better than she anticipated. She said she wished all car salesmen had the Ancaster Attitude!

Miss H | 2nd October 2019

Ancaster Fiat Dartford

My experience at Ancaster Nissan Bromley was positive because everything was seamless and friendly especially James and Max and I received my new car within a week! Couldn’t ask for more.

Miss Lisa Hopper | 2nd October 2019

Ancaster Nissan Bromley

I'd endorse Ancaster Fiat Dartford because they were helpful, patient, i didnt feel rushed or pushed into anything. Very happy

Mrs Denise Creed | 2nd October 2019

Ancaster Fiat Dartford

My experience at Ancaster Fiat Catford was positive because the staff was very reassuring I got want I wanted and that was a new car, they catered adequately for my needs and requirements, I am so grateful. Anita is the best Sales Executive you can have.

Miss Sandra Smith | 2nd October 2019

Ancaster Fiat Catford

I was happy with the service at Ancaster Hyundai Croydon because they dealt with me quickly and politely without heavy sales pressure.

Mr L | 2nd October 2019

Ancaster Hyundai Croydon

Ancaster Abarth Catford staff were good because they do their best to get what you want at the price you want!!!

Mrs Evelyn Okuoma | 2nd October 2019

Ancaster Abarth Catford

I'd suggest Ancaster Nissan Shepperton to a friend because thei are really friendly and professional making you confortable while you are in their office.

Mrs Grazia Vurro | 2nd October 2019

Ancaster Nissan Shepperton

The experience at Ancaster Hyundai Croydon was good because knowledgeable staff and well presented cars

Mr Edgar Gillespie | 29th September 2019

Ancaster Hyundai Croydon

When wanting to purchase the vehicle I thought it was excessive to wait 3 hours to speak with the senior sales person, which meant a lot of paperwork that should have been dealt with on that visit was not done so had to be done respectively.

Mrs H | 28th September 2019

Ancaster Nissan South Croydon

Ancaster Nissan South Croydon were great because customer service was number one and the coffee was good

Mr David Rankine | 28th September 2019

Ancaster Nissan South Croydon

My experience at Ancaster Nissan Bromley was positive because staff was very polite and professional and i am very happy with my service

Miss Kadian Winkle | 27th September 2019

Ancaster Nissan Bromley

I was happy with the service at Ancaster Nissan Shepperton because the sales man called David was lovely and really helpful and patient with me as this is only my second car he explained everything to me and was very helpful with the hole process would definitely recommend to anyone

Miss Jessica Cooper | 27th September 2019

Ancaster Nissan Shepperton

Ancaster Nissan Shepperton were great because from the moment I stepped inside I had 100% attention from the sales assistant. Car was delivered on time.

Mr William Curr | 27th September 2019

Ancaster Nissan Shepperton

The experience at Ancaster Nissan Slough was fantastic because Zaman was down to earth, not pushy, know his spec of car and a genuine guy!

Miss Rebecca Sullivan | 27th September 2019

Ancaster Nissan Slough

I'd recommend Ancaster Nissan Penge to a friend because we were welcomed back by the same guy who had looked after us six years ago! We were looked after well once again

Mr N | 27th September 2019

Ancaster Nissan Penge

View all testimonials

Our Locations

As one of the largest and longest established dealer groups in the South East, Ancaster offer great deals on used cars, new cars, car servicing and motability cars in 13 dealerships at 9 different locations of modern, fully equipped, dealerships in Bromley, Catford, Croydon, Dartford, Penge, Shepperton, Slough and Welling. Find your nearest dealership by entering your postcode below.

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