Customer Service

At Ancaster, our customers are our number one priority. We strive at all times, across all our products and services, to deliver matchless levels of customer care, dedicated to meeting your needs and requirements each and every time. Whether you’re buying a car, calling in for a service, or are looking to make an important business decision, Ancaster is built on the notions of ease of use, quality and reliability.

Of course, the first step to delivering that legendary customer service is communication, and our people are important to us as you are. That’s why, at each and every one of our locations across London and the Home Counties, you’ll find friendly, knowledgeable advisors on hand to help find the perfect solution for you no matter what that entails.

Expert Specialists On Hand To Help

Our specialists are experts, not only in their field, but in helping our customers as well. From sitting down and discussing your circumstances, to offering help and advice, guiding you through the purchasing or booking process, or resolving problems, queries or complaints that may have arisen, we’re certain we can ensure you leave our dealerships with a smile.

Family Business Values

Having been established in 1949, we have grown from a small family business into a truly expansive name in the South of England. It has always, however, remained vitally important to us as a company that we retain our very personal approach to service, and for over 68 years, we’re proud to have delivered for our customers time and time again.

Get In Touch Today

Whether you have a question, wish to make an enquiry, are looking to chat with a specialist or have a complaint to make, do not hesitate to give us a call today and a member of our team will work to find the best solution or resolve any matter, efficiently and effectively for you.

Your experience is of the utmost importance to us, so let’s talk today.

Email Us 020 8331 6470 Or write to us: Customer Services, Ancaster, 61 Croydon Road, Penge, London, SE20 7TF
Valuation

What our Customers are saying

Ancaster Nissan Slough were really helpful and I'd recommend them because the overall visit from start to finish was fantastic, all staff I dealt with was, and I'm very pleased with my car I chose.

Mrs Sandra Flint | 19th January 2018

Ancaster Nissan Slough

Ancaster Nissan Penge staff were good because they come to help you as soon as you walk through the door, they offer you a drink and make you feel welcome and comfortable. The cars are very clean and I have never had a problem when purchasing any car from there.

Miss Howard | 17th January 2018

Ancaster Nissan Penge

Ancaster Nissan Shepperton were fantastic because good service

Mr Andrew Maria Ferris | 17th January 2018

Ancaster Nissan Shepperton

Ancaster Fiat Dartford were really helpful and I'd recommend them because they were precise and truthful and easy to understand.

Mr Wayne Billinghurst | 17th January 2018

Ancaster Fiat Dartford

I'd definitely recommend Ancaster Nissan Penge to friends and family because they provided good, no nonsense sevice and advice with the choice of vehicle and finance options

Mr Iori Davies | 17th January 2018

Ancaster Nissan Penge

I'd recommend Ancaster Nissan Penge because I was very happy with the service I received.

Mrs M Greenan | 17th January 2018

Ancaster Nissan Penge

The main problem with the sale was that it was agreed I would get 1 week's free insurance but then it was discovered that over 79 year old people weren't covered so held up sale by 1 day!

Mrs K | 16th January 2018

Ancaster Fiat Shepperton

The experience at Ancaster Nissan Penge was fantastic because Andrew was an amazing sales rep. He was attentive,caring, charming and funny. His personality and straight talking put us at ease and made us feel welcome. Martin was also amazing with preparing all documentation and ensuring all paperwork was explained and understood. Overall I would recommend any one to go to Ancaster Nissan Penge. Great service

Miss Jaleesa Rowe | 14th January 2018

Ancaster Nissan Penge

The experience at Ancaster Nissan South Croydon was fantastic because I nothing to complain about

Mr Minkailu Sama | 12th January 2018

Ancaster Nissan South Croydon

Ancaster Nissan Shepperton were brilliant at the time of purchase and very understanding when I changed my mind about the vehicle I wanted but the car had no manual and despite my ringing 3/4 times to request one it took my husband to speak to the manager before anything was done. Apparently a manual is now in the post!

Mrs Delia Cook | 12th January 2018

Ancaster Nissan Shepperton

I'd endorse Ancaster Fiat Catford because friendly , helpful staff

Mrs Allyson Martin | 11th January 2018

Ancaster Fiat Catford

The experience at Ancaster Nissan Penge was fantastic because really kind and friendly staff . Explained everything so well and made sure we left with our new car completely satisfied .

Miss Susan Peek | 11th January 2018

Ancaster Nissan Penge

I'd recommend Ancaster Nissan South Croydon because excellent service and friendly staff

Mrs Susan Tyler | 11th January 2018

Ancaster Nissan South Croydon

Ancaster Fiat Catford staff were good because very pleased so far

Mr Paul Neads | 11th January 2018

Ancaster Fiat Catford

Ancaster Nissan Bromley staff were good because we found them knowledgeable and patient.

Mrs T | 10th January 2018

Ancaster Nissan Bromley

My experience at Ancaster Nissan South Croydon was positive because Gary sue was so well informed and no hard sales pitch just what felt like honest information

Mrs Rachael Samuel | 10th January 2018

Ancaster Nissan South Croydon

I had a great experience at Ancaster Nissan Penge because James the salesman was very knowledgeable

Mr Debroah Gray | 10th January 2018

Ancaster Nissan Penge

Ancaster Nissan Eltham were helpful because they listen to your wants and requirements of a vehicle and finance options to get you the best suited vehicle to your needs.

Ms M | 9th January 2018

Ancaster Nissan Eltham

I'd recommend Ancaster Nissan Bromley to anyone because everyone was very friendly and polite and the salesperson explained the car and how it works...I did not need to read the manual on how to use the controls.

Ms Yvette M | 9th January 2018

Ancaster Nissan Bromley

Ancaster Nissan South Croydon were really helpful and I'd recommend them because the staff are helpful and they have a vast range of vehicles on display.

Mrs H | 8th January 2018

Ancaster Nissan South Croydon

My experience at Ancaster Nissan Shepperton was memorable because of the great salesman Paul Dhillon . Having spent most of the day at other dealerships Paul knew all the answers to our questions and the deal was done in a couple of hours, fantastic service!

Mrs Denise Spennewyn | 8th January 2018

Ancaster Nissan Shepperton

I had a great experience at Ancaster Nissan Bromley because they always care for the customers needs.

Mrs Jenny Lorkin | 8th January 2018

Ancaster Nissan Bromley

I'd recommend Ancaster Nissan Bromley to anyone because of the excellent customer service they provide

Ms Nkiru Anyanwu | 8th January 2018

Ancaster Nissan Bromley

My experience at Ancaster Nissan Bromley was memorable because the salesperson Nathanael was very professional he was not pushy and I came away with the car I went in to purchase

Miss Sharon Thomas | 8th January 2018

Ancaster Nissan Bromley

I would recommend Ancaster Nissan Slough to friends and family because they were very helpful and friendly. Within less than a week I was driving away with my new car! Great customer service!

Miss Katie Pilgrim | 7th January 2018

Ancaster Nissan Slough

I would recommend Ancaster Nissan Shepperton to friends and family because they had the car I was looking for a the market rate and it was local to me.

Mr Neil Robinson | 7th January 2018

Ancaster Nissan Shepperton

The staff at Ancaster Nissan Bromley were good because they were polite,competent and approachable.

Mrs Julie Levin-Martins | 6th January 2018

Ancaster Nissan Bromley

My experience at Ancaster Nissan South Croydon was throughly enjoyable

Miss Steward | 4th January 2018

Ancaster Nissan South Croydon

The staff at Ancaster Fiat Shepperton were good because Rod made the whole process easy, answering all my questions and allowing me time to think. The whole process was relaxed with no pressure at all. Thankyou so much I'm so happy with my new car.

Miss Davies | 4th January 2018

Ancaster Fiat Shepperton

I was pleased with Ancaster Nissan Eltham and would recommend them because the entire process from initial visit to picking up the vehicle was slick and effortless. I was guided every step of the way, the sales staff help with the test drive and answering questions were exemplary.

Mr Daniel Thompson | 16th December 2017

Ancaster Nissan Eltham

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Our Locations

As one of the largest and longest established dealer groups in the South East, Ancaster offer great deals on used cars, new cars, car servicing and motability cars in 13 dealerships at 9 different locations of modern, fully equipped, dealerships in Bromley, Catford, Croydon, Eltham, Penge, Shepperton, Slough and Dartford. Find your nearest dealership by entering your postcode below.

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